The Commergy Blue Help Center

What if my item arrives damaged or defective?

Our supplier will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 5 days of the item being received. If your item arrives damaged or defective, please contact us within 48 hours of delivery to arrange for a return or exchange. We recommend that you inspect your items upon receipt to ensure they meet your expectations. If you have any questions or concerns regarding our return policy, please contact our customer support team. We are always happy to assist you.
What is your company's return policy?

We want you to be completely satisfied with your purchase from us. If for any reason you are not satisfied, we offer a 14-day return policy from the date of delivery. Please note that items must be returned in their original condition and packaging, and you will be responsible for the cost of return shipping. We recommend that you inspect your items upon receipt to ensure they meet your expectations. If your item arrives damaged or defective, please contact us within 48 hours of delivery to arrange for a return or exchange. If you have any questions or concerns regarding our return policy, please contact our customer support team. We are always happy to assist you.
Do you offer international shipping?

At this time, we do not offer international shipping. We currently only ship to addresses within The United States. We apologize for any inconvenience this may cause. If you have any questions or concerns regarding our shipping policy, please contact our customer support team. We are always happy to assist you.
How long does it take to process and ship an order?

It usually takes 1-2 business days for us to process and ship your order. Once your order has been shipped, it will typically take another 1-2 business days for you to receive your package. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or other factors beyond our control. If you have any questions or concerns regarding our shipping policy or the status of your order, please contact our customer support team. We are always happy to assist you.